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All pricing

Magento 2 support pricing.

Every plan on one page. Monthly rolling, 30 days’ notice, UK team, prices excluding VAT.

Operational September sale
Support hours only, for stores with their own developer.
6hrs a month
Support only · no dev hours
£480£395
per month + VAT
Sale price until 30 September
  • Banner & homepage updates
  • Product additions & edits
  • Sale setups & price rules
  • CMS pages & content
  • Coupon & discount setup
  • Email support
Technical
Development hours only, for stores with their own ecommerce team.
6hrs a month
Development only · no support hours
£480
per month + VAT
  • Security & module patches
  • Bug fixes & maintenance
  • Custom module work
  • Performance improvements
  • Integration fixes & upgrades
  • Monthly health report
Management
Dedicated capacity for growing operations.
28hrs a month
Support + development · dedicated capacity
£1,990
per month + VAT
  • Everything in Growth
  • Dedicated dev capacity
  • Proactive monitoring
  • Extension management
  • ERP (back-office system) integration support
  • Release planning
  • Technical SEO (site health for Google)
  • Monthly performance review
  • Priority response
Partnership
Strategic partnership for ambitious stores.
40hrs a month
Support + development + strategy
£2,845
per month + VAT
  • Everything in Management
  • Ecommerce growth strategy
  • Multichannel expansion
  • Conversion improvement (CRO) & scalability planning
  • Integration architecture
  • Continuous optimisation
  • KPI tracking
  • Quarterly growth roadmap

Which plan do you need?

Your situation Recommended plan
You already have a developer you want to keep.
You need someone for the day-to-day — products, banners, promotions and CMS changes — while your developer keeps ownership of the code.
Operational
Your team runs the store, you just need the development covered.
Banners, products and promotions are handled in-house. You need a developer on hand for patches, fixes and improvements, without hiring one.
Technical
You are growing and want your store to grow with you.
Revenue is increasing and you want proactive improvements — faster pages, better conversion, theme work — not just reactive fixes.
Growth
Your operations have outgrown reactive support.
Multiple channels, an ERP or external system to keep in sync, or a major upgrade to plan. You need extensions, integrations and releases actively managed inside the retainer.
Management
Your store is your primary sales channel and you want to scale.
You need a partner in roadmap, CRO and architecture decisions. And if you are expanding to Amazon or eBay, someone who understands both Magento and marketplace operations.
Partnership

Common questions.

Which plan should we start on?

Most established stores start on Technical or Growth. Tell us about your store in the free review and we will recommend a plan honestly, and you can move up or down at any month end.

Can we buy extra hours in a busy month?

Yes. Additional time is billed at £85/hour + VAT, or you can step up a plan for the months you need it and step back after.

Do you support Adobe Commerce as well as Magento Open Source?

Yes, both. The plans work the same way, and we will flag anything specific to your edition in the proposal.

What happens in the first month?

A store and codebase review, access to our ticketing system, and a prioritised list of what we would tackle first.

Let's look at your store. No obligation.

We will review your Magento setup, highlight any issues, and recommend the right plan. It takes about 20 minutes and costs nothing. You will be dealing with a small senior team, and we take on a select number of clients, so your store gets proper attention.

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