Every fee is on this page. We don't hide pricing. Monthly rolling, cancel with 30 days’ notice, UK-based support, all prices excluding VAT.
Code, integrations, performance, and Magento platform changes.
Product updates, banners, sale setups, and day-to-day CMS changes.
Growth planning, roadmap sessions, CRO analysis, and strategic reviews. Partnership only.
Additional time is billed at £85/hour + VAT. Get in touch to discuss a custom plan.
The four plans with development hours. Operational is support hours only.
| Feature | Technical | Growth | Management | Partnership |
|---|---|---|---|---|
| Monthly Cost | ||||
| Price (+ VAT) | £495 | £995 | £1,695 | £2,750 |
| Development hours | 6 hrs/mo | 10 hrs/mo | 16 hrs/mo | 22 hrs/mo |
| Ecommerce support hours | – | 6 hrs/mo | 12 hrs/mo | 14 hrs/mo |
| Strategy hours | – | – | – | 4 hrs/mo |
| Core Support | ||||
| Security & module updates | ✓ | ✓ | ✓ | ✓ |
| Bug fixes & maintenance | ✓ | ✓ | ✓ | ✓ |
| Security monitoring | ✓ | ✓ | ✓ | ✓ |
| Minor updates & changes | ✓ | ✓ | ✓ | ✓ |
| Performance checks | ✓ | ✓ | ✓ | ✓ |
| Monthly health report | ✓ | ✓ | ✓ | ✓ |
| Named contact | ✓ | ✓ | ✓ | ✓ |
| Growth & Performance | ||||
| UX & conversion improvements | – | ✓ | ✓ | ✓ |
| Theme updates | – | ✓ | ✓ | ✓ |
| Speed optimisation | – | ✓ | ✓ | ✓ |
| Multichannel support | – | ✓ | ✓ | ✓ |
| Monthly optimisation roadmap | – | ✓ | ✓ | ✓ |
| Management & Operations | ||||
| Proactive monitoring | – | – | ✓ | ✓ |
| Extension management | – | – | ✓ | ✓ |
| ERP (back-office system) integration support | – | – | ✓ | ✓ |
| Release planning | – | – | ✓ | ✓ |
| Technical SEO (site health for Google) | – | – | ✓ | ✓ |
| Monthly performance review | – | – | ✓ | ✓ |
| Priority response | – | – | ✓ | ✓ |
| Strategic Partnership | ||||
| Ecommerce growth strategy | – | – | – | ✓ |
| Multichannel expansion planning | – | – | – | ✓ |
| CRO & scalability planning | – | – | – | ✓ |
| Integration architecture | – | – | – | ✓ |
| KPI tracking | – | – | – | ✓ |
| Quarterly growth roadmap | – | – | – | ✓ |
Seen enough? Book a free review and we will confirm the right plan for your store.
| Your situation | Recommended plan |
|---|---|
|
You have a Magento store that just needs to stay running.
No big changes planned, no active development. You need patches applied, bugs fixed, and someone to call if something breaks.
|
Technical |
|
You are growing and want your store to grow with you.
Revenue is increasing and you want proactive improvements, faster pages, better conversion, theme work, not just reactive fixes.
|
Growth |
|
You sell on multiple channels and your operations are getting complex.
You need active management of extensions, API integrations, and a team that understands your full stack, not just the Magento front end.
|
Management |
|
You have an ERP or external system that needs to stay in sync with Magento.
Sage, SAP, Brightpearl, or a custom system. You need integration support built into your retainer, not charged per incident.
|
Management |
|
Your store is your primary sales channel and you want to scale aggressively.
You need a strategic partner involved in roadmap, CRO, architecture decisions, and growth planning, not just someone keeping the lights on.
|
Partnership |
|
You are planning a major Magento upgrade or migration.
You need release planning, testing coordination, and a team who can manage the process end-to-end without disrupting live operations.
|
Management |
|
You are expanding to Amazon, eBay, or other channels from your Magento store.
You need someone who understands both Magento and marketplace operations, and can connect the two. This is where our unique background makes a real difference.
|
Partnership |
|
You already have a developer you want to keep.
You need someone for the day-to-day, products, banners, promotions, while your developer handles the code. Our support-only plans fit alongside them.
|
Operational |
|
Your team runs the store, you just need the development covered.
Banners, products and promotions are handled in-house. You need a developer on hand for patches, fixes and improvements, without hiring one.
|
Technical |
Most established stores start on Technical or Growth. Tell us about your store in the free review and we will recommend a plan honestly, and you can move up or down at any month end.
Yes. Additional time is billed at £85/hour + VAT, or you can step up a plan for the months you need it and step back after.
Yes, both. The plans work the same way, and we will flag anything specific to your edition in the proposal.
A store and codebase review, access to our ticketing system, and a prioritised list of what we would tackle first.
We will review your Magento setup, highlight any issues, and recommend the right plan. It takes about 20 minutes and costs nothing. You will be dealing with a small senior team, and we take on a select number of clients, so your store gets proper attention.