Monthly rolling contracts · Cancel with 30 days’ notice · UK-based support · All prices exclude VAT
We provide a detailed written proposal — scoped to your exact requirements — before anything is agreed or signed.
Need more development hours? Additional time is billed at £85/hour + VAT. Get in touch to discuss a custom plan.
| Feature | Essential | Growth | Management | Partnership |
|---|---|---|---|---|
| Monthly Cost | ||||
| Price (+ VAT) | £595 | £995 | £1,695 | £2,750 |
| Development hours included | 4 hrs/mo | 10 hrs/mo | 14 hrs/mo | 20 hrs/mo |
| Core Support | ||||
| Security & module updates | ✓ | ✓ | ✓ | ✓ |
| Bug fixes & maintenance | ✓ | ✓ | ✓ | ✓ |
| Security monitoring | ✓ | ✓ | ✓ | ✓ |
| Minor updates & changes | ✓ | ✓ | ✓ | ✓ |
| Performance checks | ✓ | ✓ | ✓ | ✓ |
| Monthly health report | ✓ | ✓ | ✓ | ✓ |
| Named contact | ✓ | ✓ | ✓ | ✓ |
| Growth & Performance | ||||
| UX & conversion improvements | — | ✓ | ✓ | ✓ |
| Theme updates | — | ✓ | ✓ | ✓ |
| Speed optimisation | — | ✓ | ✓ | ✓ |
| Multichannel support | — | ✓ | ✓ | ✓ |
| Monthly optimisation roadmap | — | ✓ | ✓ | ✓ |
| Management & Operations | ||||
| Proactive monitoring | — | — | ✓ | ✓ |
| Extension management | — | — | ✓ | ✓ |
| ERP/API integration support | — | — | ✓ | ✓ |
| Release planning | — | — | ✓ | ✓ |
| Technical SEO | — | — | ✓ | ✓ |
| Monthly performance review | — | — | ✓ | ✓ |
| Priority response | — | — | ✓ | ✓ |
| Strategic Partnership | ||||
| Ecommerce growth strategy | — | — | — | ✓ |
| Multichannel expansion planning | — | — | — | ✓ |
| CRO & scalability planning | — | — | — | ✓ |
| Integration architecture | — | — | — | ✓ |
| KPI tracking | — | — | — | ✓ |
| Quarterly growth roadmap | — | — | — | ✓ |
Not sure which plan fits your business? Here’s a practical guide based on the most common situations we see.
| Your Situation | Recommended Plan |
|---|---|
|
You have a Magento store that “just needs to stay running.”
No big changes planned, no active development. You need patches applied, bugs fixed, and someone to call if something breaks.
|
Essential |
|
You’re growing and want your store to grow with you.
Revenue is increasing and you want proactive improvements — faster pages, better conversion, theme work — not just reactive fixes.
|
Growth |
|
You sell on multiple channels and your operations are getting complex.
You need active management of extensions, API integrations, and a team that understands your full stack — not just the Magento front end.
|
Management |
|
You have an ERP or external system that needs to stay in sync with Magento.
Sage, SAP, Brightpearl, or a custom system. You need integration support built into your retainer, not charged per incident.
|
Management |
|
Your store is your primary sales channel and you want to scale aggressively.
You need a strategic partner involved in roadmap, CRO, architecture decisions, and growth planning — not just someone keeping the lights on.
|
Partnership |
|
You’re planning a major Magento upgrade or migration.
You need release planning, testing coordination, and a team who can manage the process end-to-end without disrupting live operations.
|
Management |
|
You’re expanding to Amazon, eBay, or other channels from your Magento store.
You need someone who understands both Magento and marketplace operations — and can connect the two. This is where our unique background makes a real difference.
|
Partnership |
Still not sure? Get in touch — we’ll give you an honest recommendation based on your actual situation.
We’ll review your Magento setup, highlight any issues, and recommend the right plan. Takes about 20 minutes and costs nothing.